Our return policy and process

Quickly and easily return your item(s) through our customer service support@hisfavgirl.com. If you'd like to exchange an item, just return it, and we'll issue a gift card to buy a new one.

You have 30 days from the date of delivery to return your item.

Returns are refunded via store credit in the form of a His Fav Girl gift card. Returns are processed within 5-7 business days after your item(s) are delivered to us.

Please note: Please ensure to package each order separately. If multiple orders are returned inside a single return package, your return will require additional time to process. You will not receive credit for any non-eligible items returned.

Can I exchange items?

We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our customer service and repurchasing any available item(s) on our site.

Should I know anything else about the Online Return Policy?

• Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
• All returns must include an order packing slip or return invoice from customer service that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
• Damaged, defective, or incorrect items must be reported within 14 days of delivery.
• Return drop-offs are not accepted at our DC or corporate office.
• We reserve the right to delay a refund until items are actually received based on credible concerns surrounding potential fraud

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, Cash App Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.